The Quick type: In case you are looking for exclusive engagement ring or unique anniversary gift, Leibish & Co. provides a sturdy inventory of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company happens to be running online since 1998 with an individual touch which has made perform company from around the world. Leibish & Co. makes it simple purchase free rocks or even to make use of its free of charge “Design Your Own” device to bring your ideal bit of jewellery alive. With years of expertise and strong workmanship under their belt, Leibish & Co. is on the brink of expanding the inventory to watches along with other accessories.
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When Leibish Polnauer launched his first on the web diamond business in 1998, it took nearly an entire day to publish one picture and information to their site â but he had been a visionary whom watched possible in the fledgling realm of ecommerce. “as he views the possibility in a notion, he will fit everything in within his capacity to advance along with it,” stated Benji Margolese, Director of information promotion for Leibish & Co.
Leibish produced a fruitful, family-run process with his partner and children helping in leadership positions. They’ve got expanded an effective web based business with workplaces positioned worldwide. Leibish & Co. is a leader in unique coloured diamonds and gemstones that are difficult to get elsewhere. The diamonds are also conflict-free, that will be a key point for a number of customers.
“individuals reach united states since they search something only a little various, one thing a little more unique than what everyone provides,” Benji stated.
While Leibish & Co. offers top-notch conventional expensive diamonds, the organization focuses primarily on colorful, unique precious jewelry. When requested exactly why business provides these a high client return price, Benji easily pinpoints the reason why.
“It is a variety of excellent services and products, fantastic solution, and precious jewelry created to your greatest levels of perfection,” he stated. “The jewelry we make is certainly not your everyday, mass-produced variety of item. Each piece is tailor-made to completely suit the diamond or gem stone selected of the client.”
Children Affair With private Service
Leibish & Co. is actually a real household business, with Leibish’s members of the family playing crucial parts when you look at the company.
Leibish serves as creator and chairman of company, while his wife, Rosi, will be the company’ Events Manager. Their own eldest child, Chavi, serves as the Lead Jewelry Designer â which can be a huge responsibility since custom precious jewelry comprises over 50% of this business’s business, Benji stated.
Leibish’s eldest boy, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, that is a graduate of Gemological Institute of The united states, will be the Chief Diamond Buyer the business. “Shmulik is, frankly, among many gifted tone diamond specialists in the industry,” Benji said.
Leibish’s child Itzik will be the company’s COO and runs its New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, may be the organizations CFO.
“As one of the longtime people in the grohook up with local girls, I’m able to let you know that, though there is no relation, they give consideration to me, as well as others, section of their family,” Benji mentioned. “We bring our own knowledge with the business, but work together to regularly grow the business.”
Customers are also treated like family members at Leibish & Co., where in actuality the business invests power into individual service and product sales. “if you’ve ever dealt with one particular representative, like, that’s the exact same person you certainly will usually deal with, it doesn’t matter what you may be contacting or writing in about,” Benji stated. “We don’t rely on driving customers around to different divisions when they have a concern or specific issue they would like to cope with.”
Clients result from all around the World
Leibish features various different sorts of clients: you will find people, whom mostly store through web site, retailers, and those within the trade company, which generally visit the businesses primary practices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from the U . S .. Its after that most widely used audience is Canada, with great britain, Australia, Hong-Kong, plus the remainder of Europe.
Clients at each phase of existence store at Leibish & Co., though the majority are within many years of 35 and 54, Benji mentioned. Furthermore, the firm garners around 300,000 web site visits monthly â and keeps most of its clients coming back.
“With over a 70per cent return customer status, we stay extremely famous organizations inside our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. holds top-quality jewellery, but additionally preserves inventory flexibility, specifically for online clients, Benji said. The business sells a huge selection of loose diamonds and precious gemstones, but its essential goods are tailored jewelry projects.
“We keep extreme number of multicolor diamond and gem precious jewelry, which includes from the rarest tones ever observed,” he said. “we have been acknowledged best by the bread-and-butter services and products â yellowish diamond and green diamond wedding bands. But we sell diamonds of virtually every color, and priceless gemstones â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless expensive diamonds, as well, but the knowledge is in the field of color.”
For consumers that some thing at heart and require assist that makes it a reality, Leibish & Co. supplies a “Design your very own” jewelry device, which Benji said is actually their most well known item.
“Obviously, when looking for a special portion, individuals frequently want certain stones and setting styles they’ve already fallen in deep love with,” he stated. The “Design your very own” instrument enables clients to build a bit with the material, setting, and material of the option.
“It allows them to deliver their particular dreams to life â with these knowledge in workmanship,” Benji informed all of us.
Extras & New Online Tools in Store for Leibish & Co.
because seems toward the long run, Leibish & Co. is gradually moving toward higher-ticket things and much more item range. The organization feels comfy branching over to new product lines because of the commitment and enthusiasm it applies to most appropriate their existing creations.
“we’ve talked about introducing lots of add-ons â like luxury watches, handbags, and even pencils,” Benji said. “But we decided to hold back until we initially perfected all of our primary distinct product, and that’s diamond jewelry.”
Leibish & Co. is searching for ways to carry on refining the popular website, also. One way it intends to enhance the on-line knowledge is by bringing in augmented reality features, that may offer digital buyers a lot more of an in-store experience.
As a business enterprise having its sources in colorful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional industry which views modification given that different, not the rule.
